Legal

Privacy Policy

Last updated: July 2026 · ALKA pH10 is a brand of United Energy Solution Inc

1. What we collect

Category	Examples	Why
Contact info	Name, email, phone	Respond to inquiries, order updates
Order info	Shipping address, order history	Fulfill orders, subscriptions
Payment info	Processed by our payment provider	We do not store full card numbers
Usage data	Pages viewed, device/browser type	Improve the site

2. How we use your information

To process and ship one-time and subscription orders
To send order confirmations, shipping updates, and subscription billing/renewal notices
To respond to messages sent through our contact form
With your separate opt-in, to send marketing emails (you can unsubscribe at any time via the link in every email)
To maintain the security and functioning of the site

We do not sell your personal information to third parties.

3. Who we share information with

We share information only as needed to operate the business: our e-commerce platform (Shopify) and payment processor to complete transactions, and shipping carriers to deliver orders. These providers are only permitted to use your information to perform services for us.

4. Your rights (California & other states)

If you are a California resident, the California Consumer Privacy Act (CCPA/CPRA) gives you the right to know what personal information we collect, request deletion of your information, and opt out of the sale or sharing of personal information (we do not sell personal information). Residents of other states with similar privacy laws have comparable rights. To exercise any of these rights, email contact@alkaph10.com with the subject line "Privacy Request."

5. Email marketing (CAN-SPAM)

Any marketing email you receive from us will identify us as the sender, include our physical address, and provide a clear way to unsubscribe. Unsubscribing from marketing emails does not affect transactional emails related to an active order or subscription (such as billing notices), which we're required to send you.

6. Cookies

We use standard e-commerce cookies to operate the shopping cart and checkout, and basic analytics cookies to understand site traffic. You can control cookies through your browser settings.

7. Data retention & security

We retain order and account information as long as needed to provide our services and meet legal obligations, and use reasonable safeguards to protect it. No system is 100% secure, and we cannot guarantee absolute security.

8. Children

This site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to this policy

We may update this policy periodically. Material changes will be reflected by an updated "Last updated" date above.

10. Contact

contact@alkaph10.com · (307) 201-4841 · 1712 Pioneer Ave, Suite 242, Cheyenne, WY 82001