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Questions

Everything you need to know.

Can't find your answer? Email contact@alkaph10.com or call (307) 201-4841.

Product & Water

What makes ALKA pH10 different from regular bottled water?

Three numbers: pH 9.7–10.0, verified before bottling. TDS 35 ppm. And ten plastic polymers all returning non-detect in independent lab testing. Physician-formulated — and members get it delivered for 63¢ a bottle.

What does pH 10 actually mean?

pH measures how acidic or alkaline water is on a scale of 0 to 14, where 7 is neutral. Most bottled water sits between 6.5 and 7.5. ALKA pH10 is tested at 9.7–10.0 before it's bottled, and the minerals that get it there — potassium, magnesium and bicarbonate — are what give it its taste. We don't make health claims about it: it's water, and we'd rather tell you what's measurably in the bottle.

Is it safe to drink every day?

Yes. It's bottled water, regulated as a food, and made for everyday drinking — at your desk, at the gym, or anywhere you'd reach for a bottle. If you have a specific medical condition or you're on a restricted-mineral diet, check with your physician first, as you would with any food or drink.

Can I drink it during workouts?

Of course — it's water, and the 20 oz bottle fits a gym bag. We make no claims about athletic performance, recovery or hydration speed. People bring it to train with because they like how it tastes.

What does ALKA pH10 taste like?

Clean and crisp, with no metallic or chemical aftertaste. The mineral profile gives it a smoother mouthfeel than most bottled water — which is a matter of taste, so the honest answer is to try one and see.

Subscription & Billing

How does the ALKA FLOW subscription work?

Tap once. Four 24-packs — 96 bottles — show up at your door every month for $60 instead of the $139.96 they cost one-time. Pause, skip, or cancel from your account anytime. Setup takes about a minute, and then you stop thinking about buying water.

What if 96 bottles a month is too much for me?

Skip a month with one tap and your next delivery pushes back — you're never charged for water you don't need. Households with two or more people usually find 96 bottles is about right (roughly 3 a day). Drinking less? Skip months as you need, or switch formats — the 1 Liter plan sends 48 larger bottles instead of 96 small ones, for the same $60.

Can I really cancel anytime, or is there a catch?

Really. Ten seconds, from your account, no phone call, no retention script, no contracts. We'd rather earn your next month than trap you into it. That's also why the worst case here is: you drink a month of independently tested pH 9.7–10.0 water for $60 and walk away.

Shipping & Delivery Areas

Where do you deliver?

Subscriptions currently deliver within 50 miles of our fulfillment hubs: Greater Los Angeles (Sherman Oaks, Tarzana, and Beverly Hills — covering L.A., Hollywood, the Valley, and much of Orange and Ventura Counties) and South Florida (Boca Raton — covering Fort Lauderdale, West Palm Beach, and the Miami metro). Use the delivery check in the Shop section to confirm your ZIP.

What if I'm outside the delivery zones?

Join the waitlist — enter your ZIP in the delivery check on the home page and you'll get a one-tap waitlist link. We're expanding region by region, and waitlist members are first to know when we reach them.

Returns & Refunds

How do cancellations and refunds work?

Cancel anytime from your account with no fees and no minimum term. For damaged or incorrect orders and refund options, see the full Refund & Cancellation Policy.

Affiliate & Influencer Program

Do you have an affiliate or influencer program?

Yes. Creators, publishers, and influencers can earn up to 10% commission promoting ALKA pH10, with a 30-day referral window and monthly payouts. See the Affiliate Program for details and to apply.

Customer Support

How do I reach the team?

Email contact@alkaph10.com or call (307) 201-4841. Wholesale and retail placement inquiries are welcome too.

ALKA pH10 is a bottled water product. Statements here describe product specifications — pH level, filtration process and mineral content — and are not intended to diagnose, treat, cure or prevent any disease. Lab results reflect the samples tested and may vary between batches. Consult a physician with questions about your individual health needs.